Hey, I'm Jaime

Enterprise Support Engineer @ Depot.dev · 15+ Years in the Trenches · Bilingual EN / ES

I've spent over 15 years making complex systems make sense — for developers, customers, and everyone in between. Tier 3 escalation, large-scale server infrastructure, PCI compliance, infrastructure automation with Terraform and Terragrunt, endpoint and equipment management, and integrations across Shopify, Salesforce, Magento, and Kubernetes. The list is long. The curiosity hasn't worn off.

These days I'm a Technical Support Engineer at Depot.dev — helping developers ship faster by getting the most out of their Docker builds and CI pipelines. I've been deep in ClickHouse, Docker internals, and build tooling, because understanding the infrastructure behind the product is the only way to truly support it.

Based in Rogers City, MI, right on Lake Huron. Remote-first. Always up for a hard problem.

↓ Let's connect LinkedIn ↗ GitHub ↗

what I work with

Skills & Tech Stack

$cat skills.json | jq '.[]'

🗄️ Databases

ClickHousePostgreSQL MySQLSQLite SQL ServerRedis

🐧 Systems & Infrastructure

Linux (Ubuntu / CentOS)Windows Server DockerKubernetes AWSCloudflare Active Directory

🔌 APIs & Integrations

REST APIsGraphQL ShopifyMagento SalesforceSAML / OAuth Webhooks

🎯 Support & Operations

Tier 3 EscalationIncident Response On-Call ManagementSLA Management Root Cause AnalysisPCI Compliance ZendeskJiraConfluence

💻 Languages & Scripting

SQLPython BashPowerShell GoJavaScript TypeScriptYAML

🔍 Monitoring & Observability

DatadogNew Relic IcingaPrometheus GrafanaOpenTelemetry PagerDuty

⚙️ DevOps & CI/CD

GitGitHub Actions JenkinsTerraform TerragruntCI/CD Pipelines Infrastructure-as-Code

🖥️ Web & Frameworks

FlaskSQLAlchemy ReactBootstrap Chart.jsWebSockets Jinja2

📱 Device & Endpoint Management

MDMJamf Microsoft IntuneEndpoint Troubleshooting Laptop / Equipment ManagementDevice Provisioning Patch Management

🤖 AI & LLMs

ClaudeGemini Qwen3Prompt Engineering LLM AdministrationAI-assisted Workflows

things I've built

Projects & Portfolio

$ls -la ~/projects/

🎬 Movie Analytics Dashboard

active

A full-stack movie discovery platform with user authentication, personalized collections (favorites & watchlists), and a rich analytics dashboard. Pulls live data from the TMDB API — 5,000+ movies synced daily. The SQL is the real showpiece: window functions, subqueries, a custom hidden-gems scoring algorithm, and a normalized 12-table schema. Ships with GitHub Actions CI/CD and 47 passing tests.

📦 5,000+ movies

🧪 47 tests passing

🗄️ 12 DB tables

🔄 Daily TMDB sync

🦀 Rust Rush — Tower Defense

in progress

A real-time tower defense game running in the browser, built with a server-authoritative Go backend and a React + Canvas frontend. All game logic — BFS pathfinding, projectile physics, tower targeting, damage calculations — lives on the server at 60 FPS. The client just renders. Features WebSocket updates, 4 tower types, dynamic path recalculation mid-wave, and visual effects (muzzle flashes, explosions, health bars). MVP is complete; wave systems and multiplayer lobbies are next on the roadmap.

⚡ 60 FPS game loop

🗺️ BFS pathfinding

🔌 WebSocket real-time

🗼 4 tower types

credentials

Certifications

$verify --certs --sort=date desc

🐶

Datadog: Configuration Learning Path

Datadog · January 2026

Earned

🐶

Datadog: Core Skills Learning Path

Datadog · January 2026

Earned

🤖

Getting Started with Artificial Intelligence

IBM · January 2026

Earned

📡

LFS148: Getting Started with OpenTelemetry

The Linux Foundation · January 2026

Earned

🛍️

Shopify: Development Fundamentals Verified Skill Badge

Shopify · December 2024 · Expires December 2026

Earned

🛍️

Shopify: Foundations Certification

Shopify · June 2024 · Expires June 2026

Earned

🗄️

ClickHouse Core Certification

ClickHouse, Inc. · February 2025 · Expires February 2027

Earned

outside of work

Hobbies & Interests

$cat about.txt | grep -v "work"

🎬

Movies & TV

My all-time favorite films lean toward the kind that reward your full attention — Fight Club, The Dark Knight, The Shawshank Redemption, Inception, Goodfellas, Inglourious Basterds, and pretty much anything in the Marvel universe. On TV it's The Simpsons, Parks and Rec, and WandaVision — plus a healthy guilty pleasure in reality shows like Survivor, The Traitors, and Million Dollar Secret. I liked movies so much I built an analytics dashboard around them.

🎮

Video Games

I gravitate toward survival, creative, simulator, and sports titles. Current favorites include Grounded, Palworld, Minecraft, FIFA, Madden, Diablo, Starcraft, and X-COM. I also have a deep love for retro games — Mario 64, Super Mario Bros. 3, and GoldenEye never get old. I set up a RetroPi specifically to keep those accessible, because some classics deserve to stay playable. Currently building my own tower defense game in Go, because just playing them wasn't enough.

🎸

Music

My taste genuinely runs all over the place. All-time favorite band is The Beatles — no contest. Beyond that the list jumps around: Eminem, Maná, Juanes, Green Day, Santana, John Coltrane, Eric Clapton. I played saxophone growing up, took a swing at guitar and piano but they didn't stick. These days you're more likely to find me on the karaoke floor than behind an instrument — and I have zero regrets about that.

🏈

Sports

Football is my sport. Lifelong New England Patriots fan through the highs and the lows — though admittedly there haven't been many lows. I grew up in Dallas so I also follow the Stars, Mavericks, and Texas Rangers. Big University of Texas fan too — Hook 'em Horns. Soccer is always on my radar and I never miss a Mexico World Cup run. Rogers City sits right on Lake Huron, so getting outside is always a good reset when I've stared at logs too long.

let's talk

Contact

I'm always happy to connect with other engineers, talk shop about developer tooling, CI/CD, databases, or anything at the intersection of infrastructure and support. Drop a line — whether it's a question, a collaboration idea, or just to say hello.

linkedin linkedin.com/in/jaimedelapaz

github github.com/jaime-builds

location Rogers City, MI · Remote